Standard Parcel Delivery
When using our standard delivery service, our nominated courier (DPD) will deliver your parcel within 3 business days of placing your order (subject to stock availability)
|England, Scotland and Wales||Delivery Charge|
|Order value under £50||£4.95|
|Order value over £50||FREE|
|Scottish Highlands||Delivery Charge|
|Order value under £50||£12.00|
|Order value over £50||£6.00|
|Northern Ireland and Offshore Islands||Delivery Charge|
|Order value under £50||£15.00|
|Order value over £50||£7.50|
DPD will contact you to confirm your delivery by text giving you a one hour delivery window.
If the time is not convenient, you can use the text message to change the delivery dates or have the parcel left safely with a neighbour
Where possible, please supply a mobile number so you can receive the text message notification from the courier company or in case we need to contact you about your order
Smaller items are typically classed as those items under 10kg in weight, however exceptions to this rule do occur based on the nature of the product involved
We regret that we are unable to deliver to the Channel Islands or outside of the UK
Standard delivery is usually within 3 working days (excluding weekends and Bank Holidays), we aim to deliver your order within this time frame, however, on rare occasions, some items may take longer to deliver, for example to the far north of Scotland, Northern Ireland, and Off Shore Islands can take up to 3 working days longer to be delivered.
Download the DPD app free from the App store or Play store for android devices
This allows you to arrange the best possible delivery experience with personal delivery preferences - if you’re not going to be in, you can use the DPD app to make sure you can still receive your parcels. Tell DPD to deliver straight to your chosen DPD Pickup location or, to your chosen neighbour or safe place. You select your preferences and DPD will make sure they follow your instructions every time!