Trustpilot

Last edited 12th April 2021

Coronavirus – Information for our customers

We would like to let you know about the steps Housing Units are taking during these uncertain times. The health and safety of our customers and employees is a top priority.

As COVID-19 continues to impact on our daily lives, we have been closely monitoring the situation and are following the advice of Public Health England.

Please note this page will be regularly updated


Visiting Our Store

Our Store Is Now Open

Come and visit us instore and enjoy a friendly shopping experience every time. 

Opening Times

Monday  10am -5pm
Tuesday  10am -5pm
Wednesday  10am -5pm
Thursday  10am -5pm
Friday  10am -5pm
Saturday  10am - 5.30pm
Sunday  10.30* - 5pm

 

*Browsing only until 11am. Please note, during certain public holidays we may be closed. Our Opening Hours page is updated regularly with full details regarding such occurrences, e.g. Easter, Christmas, etc

We would like to thank you for your patience and look forward to welcoming you back in store.

Visiting Our Store

Our store is now open!

Monday 10am -5pm
Tuesday 10am -5pm
Wednesday 10am -5pm
Thursday 10am -5pm
Friday 10am -5pm
Saturday 10am* - 5.30pm
Sunday 10.30* - 5pm

Our retail store is respecting government guidelines and is therefore currently closed. 

We will update all of our customers when our store re-opens.

Our online shop remains open so that you can place orders and browse from your home.

As of 2nd December 2020, we are pleased to announce our store will be re-open following Government guidelines. We thank you for your patience and look forward to welcoming you back through our doors on the day.

As ever, you can still shop online during this time using our delivery or contactless click & collect services.

Our store opening times will be as follows:

Our temporary new opening hours are:

Monday – Saturday 10am-5pm

 

Sunday -11am-5pm

 

Our toilet facilities are available.

Christmas Opening Hours



Wickentree Restaurant and Café 1947

In line with strict Government guidelines our Wickentree Restaurant and Café 1947 will remain closed until further notice.

In the interests of safety, we will be operating with a simplified menu and reduced table capacity. Patrons can order via our dedicated Wickentree App (available on Apple App Store and Google Play Store) and pay with contactless payment methods.

Due the increasing demand for our Wickentree Restaurant we have stopped taking bookings for parties under 6 (currently max is 6). We have done this to minimise disappointment to all our visitors to Housing Units who want to dine with us. At busy times we have introduced a new pager waiting system which allows us to seat you ASAP whilst you browse our stores.

Café 1947 will remain closed for now to ensure the safety of you and our team. This will be reviewed regularly and we will reopen as soon as we can.

Our toilet facilities are available instore.


Online Store

Our online store is open and we are offering a full delivery service.


Housing Units Home Delivery Service

Our delivery drivers are equipped with appropriate PPE and hand sanitiser and will work in a fixed pairing system and call ahead before every delivery to run through our new protocol with you.

All pre-arranged Housing Units deliveries are proceeding as normal but we are in the process of contacting customers to confirm appropriate and safe delivery arrangements. 

We are currently delivering furniture and other goods which are in stock to customers whilst retaining a strict level of hygiene and care.

Housing Units Home Delivery Service

Our delivery drivers are equipped with appropriate PPE and hand sanitiser and will work in a fixed pairing system and call ahead before every delivery to run through our new protocol with you.

All pre-arranged Housing Units deliveries are proceeding as normal but we are in the process of contacting customers to confirm appropriate and safe delivery arrangements. 

We are currently delivering furniture and other goods which are in stock to customers whilst retaining a strict level of hygiene and care.


Click & Collect

 Our click and collect facility is available from our distribution centre for items previously purchased and where we have contacted you to confirm your goods are available. Click and collect is also available from our retail store and we will notify you of the collection point after order confirmation.

For larger items such as furniture, please ensure you bring a sufficient sized vehicle to collect your goods and enough help to lift the product therein. Due to the government restrictions we are unable to provide our usual service of helping customers put products into vehicles. We will remain at a safe distance at all times.

DUE TO  UNPRECEDENTED DEMAND PLEASE TAKE NOTE

Your goods will usually be ready to collect next day if you order before 3.30pm. If ordering after 3.30pm your order should be ready to collect from 10am the following day..

Standard click and collect opening times*

Monday 10am - 5pm
Tuesday 10am - 5pm
Wednesday 10am - 7pm
Thursday 10am - 7pm
Friday 10am - 7pm
Saturday 10am - 6pm
Sunday 11am - 5pm
   

*Please note, during certain public holidays we may be closed. Our Opening Hours page is updated regulalry with full details regarding such occurences, e.g. Easter, Christmas, etc

Our click and collect facility is available from our distribution centre for items previously purchased and where we have contacted you to confirm your goods are available. Click and collect is also available from our retail store and we will notify you of the collection point after order confirmation.

For larger items such as furniture, please ensure you bring a sufficient sized vehicle to collect your goods and enough help to lift the product therein. Due to the government restrictions we are unable to provide our usual service of helping customers put products into vehicles. We will remain at a safe distance at all times.

DUE TO  UNPRECEDENTED DEMAND PLEASE TAKE NOTE

Your goods will usually be ready to collect next day if you order before 3.30pm. If ordering after 3.30pm your order should be ready to collect from 10am the following day..

Christmas period click and collect opening times*

Monday 14th December 10am - 4.30pm
Tuesday 15th December 10am - 4.30pm
Wednesday 16th December 10am - 4.30pm
Thursday 17th December 10am - 4.30pm
Friday 18th December 10am - 4.30pm
Saturday 19th December 10am - 5pm
Sunday 20th December 11am - 4.30pm
Monday 21st December 10am - 4.30pm
Tuesday 22nd December 10am - 4.30pm
Wednesday 23rd December 10am - 4.30pm
Christmas Eve CLOSED
Christmas Day CLOSED
Boxing Day CLOSED
Sunday 27th December 10.30am - 4.30pm
Monday 28th December 10am - 6.30pm
Tuesday 29th December 10am - 6.30pm
Wednesday 30th December 10am - 6.30pm
Thursday 31st December 10am - 4.30pm
Friday 1st January 11am - 4.30pm
Saturday 2nd January 9am - 5.30pm
Sunday 3rd January 11am - 4.30pm

 

*Please note, during certain public holidays we may be closed. Our Opening Hours page is updated regulalry with full details regarding such occurences, e.g. Easter, Christmas, etc

Click & Collect

Our click and collect facility is available from our distribution centre for items previously purchased and where we have contacted you to confirm your goods are available. Click and collect is also available from our retail store and we will notify you of the collection point after order confirmation.

For larger items such as furniture, please ensure you bring a sufficient sized vehicle to collect your goods and enough help to lift the product therein. Due to the government restrictions we are unable to provide our usual service of helping customers put products into vehicles. We will remain at a safe distance at all times.

For orders placed between 9am and 2pm, your goods will usually be ready to collect within 2 hours of placing your order. If ordering after 2pm your order should be ready to collect from 10.30am the next day.

Standard click and collect opening times*

Monday 10.30am - 4.30pm
Tuesday 10.30am - 4.30pm
Wednesday 10.30am - 4.30pm
Thursday 10.30am - 4.30pm
Friday 10.30am - 4.30pm
Saturday 10.30am - 5pm
Sunday 11am - 4.30pm
   

*Please note, during certain public holidays we may be closed. Our Opening Hours page is updated regularly with full details regarding such occurrences, e.g. Easter, Christmas, etc

Click & Collect

Our click and collect facility is available from our distribution centre for items previously purchased and where we have contacted you to confirm your goods are available. Click and collect is also available from our retail store and we will notify you of the collection point after order confirmation.

For larger items such as furniture, please ensure you bring a sufficient sized vehicle to collect your goods and enough help to lift the product therein. Due to the government restrictions we are unable to provide our usual service of helping customers put products into vehicles. We will remain at a safe distance at all times.

For orders placed between 9am and 2pm, your goods will usually be ready to collect within 2 hours of placing your order. If ordering after 2pm your order should be ready to collect from 10am the next day.

Standard click and collect opening times*

Monday 10am - 4.30pm
Tuesday 10am - 4.30pm
Wednesday 10am - 4.30pm
Thursday 10am - 4.30pm
Friday 10am - 4.30pm
Saturday 10am - 4.30pm
Sunday 11am - 4.30pm
   

*Please note, during certain public holidays we may be closed. Our Opening Hours page is updated regularly with full details regarding such occurrences, e.g. Easter, Christmas, etc


What if I need to speak to someone?

For any further queries, please don’t hesitate to speak to us on live chat.

For any queries, please call 0161 681 5678.

Alternatively, you can e-mail us on [email protected] or speak to us on live chat. Please bear with us if you cannot get through immediately.


Home Design Services

Our carpet / flooring and design centre visits are not currently taking place.

Opening Hours

Come and visit us instore and enjoy a friendly shopping experience every time. We are open until 6pm Monday to Saturday, with extended hours on late night Thursdays for those who like to indulge in some midweek evening shopping.

Store Opening Hours

Mondays 10.00am - 6.00pm
Tuesdays 10.00am - 6.00pm
Wednesdays 10.00am - 6.00pm
Thursdays 10.00am - 8.00pm
Fridays 10.00am - 6.00pm
Saturdays 10.00am - 6.00pm
Sundays 10.30am - 5.00pm

* Café and restaurant serving breakfast from 10:30am. Store is browsing only until 11am

Job Vacancies

If you're looking for a new challenge in a unique and pleasant environment then check out our latest job vacancies here

Job Vacancies  »

Christmas Opening Hours

© Housing Units Limited 1947 - 2021.

Housing Units Limited. Registered office Distribution And Administration, Centre, Tweedale Way, Chadderton Oldham, OL9 7HU. Company registration no. 00445593
Retail store address: Housing Units Retail Park, Wickentree Lane, Failsworth, Manchester, M35 9BA