Need some help? If you cannot find the answer you're looking for and need to speak to us about a product, your order or delivery, please get in touch using one of the below options. If you have an order number, please have it ready as this will help us deal with your query more efficiently.
Live Chat
Our friendly and experienced Customer Service team is ready to respond to all of your questions via our Live Chat service. You can talk with us by clicking the "Talk to Us" button above or via the 
bubble in the bottom right of the screen.
Our Live Chat hours are:
Monday – Saturday 09:00 - 21:00
Sunday 10:00 - 21:00
Telephone
Our Customer Services team are available for any questions or advice by calling 0161 681 5678
Email us
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Visit Us
Store Address
Housing Units
Retail Site
Wickentree Lane
Failsworth
Manchester
M35 9BA (for sat nav purposes please use M35 9AY)
Head Office
Housing Units
Distribution and Administration Centre
Tweedale Way
Chadderton
Oldham
OL9 7HU
Job Vacancies
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Contact Us
Housing Units Enquiries
Please complete the contact us form with your question and we will reply you as soon as possible
Alternatively you are able to contact us via telephone
Telephone: 0161 681 5678
Housing Units Addresses
Store Address
Housing Units
Retail Site
Wickentree Lane
Failsworth
Manchester
M35 9BA (for sat nav purposes please use M35 9AY)
Head Office
Housing Units
Distribution and Administration Centre
Tweedale Way
Chadderton
Oldham
OL9 7HU
