Need some help? If you cannot find the answer you're looking for and need to speak to us about a product, your order or delivery, please get in touch using one of the below options. If you have an order number, please have it ready as this will help us deal with your query more efficiently.

Our friendly and experienced Customer Service team is ready to respond to all of your questions via our Live Chat service. You can talk with us by clicking the "Talk to Us" button above or via the bubble in the bottom right of the screen.

Our Live Chat hours are:
Monday – Saturday 09:00 - 21:00
Sunday 10:00 - 21:00

Our Customer Services team are available for any questions or advice by calling 0161 681 5678

Store Address
Housing Units
Retail Site
Wickentree Lane
Failsworth
Manchester
M35 9BA (for sat nav purposes please use M35 9AY)

Head Office
Housing Units
Distribution and Administration Centre
Tweedale Way
Chadderton
Oldham
OL9 7HU

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