Your Sofa Buying Checklist
Before you order, please make sure your chosen sofa will fit your room and can be manoeuvred into your house through the front door (or rear) and any hallways/landings. Once your furniture has been ordered in store, we can’t accept your cancellation without a charge. If you live in a flat/apartment, please make this known to the sales person so we can help you choose something appropriate in terms of weight and size. If you live in the North West we offer an access check service but please be aware that this may take a few days to arrange and so may delay your order slightly.
Try before you buy and ask questions
Spend as much time as you like sitting on any of our sofas and ask as many questions as you like. We love to listen to your individual needs so we can assist you in making the right choice
A note regarding the interiors of your sofa
Please be aware that every sofa will lose some density in the first few months of use and will continue to do so over the course of its life (up to 25% can be expected). Your new sofa will not sit exactly the same as the model on display to begin with but will adjust over time with use.
Cushions should be rotated, turned and repositioned on a regular basis to ensure that some do not deteriorate quicker than others. If the cushions cannot be removed, we recommend that each seat is used equally and that you do not sit in the same spot for prolonged periods of time.
Protect you investment with Premier Care
Our Premier Care provides you with 5 years protection for fabric and leather upholstery, cabinet and dining furniture. This covers stains, accidental damage and structural defects. Full details are available upon request.