Our Current Vacancies

• Furniture Delivery Driver

• Full Time Maintenance
• Full Time Warehouse Assistant

• Customer Communications Advisor

• Assistant Department Manager

• Full Time Sales Assistant

• Part Time Sales Assistant
• Part Time Cleaner
• Full Time Restaurant Assistant
• Part Time Restaurant Assistant
• Assistant Restaurant Manager

• Customer Service Manager
• Full Time Sales Assistant
• Part Time Sales Assistant
• Assistant Restaurant Manager
• Assistant Department Manager
• Full Time Food & Beverage Assistant
• Full Time Department Manager
• Part Time Cleaner

Contract:    Permanent

Hours:    Minimum of 40 hours per week on a rota basis including weekends. 

Core Duties:

• To be fully conversant with all Housing Units distribution centre/warehousing procedures and facilitate the improvement thereof. Such feedback should be provided regularly to a Manager.
• At all times should seek to operate in line with a ‘clear floor’ policy. This should include the exterior of any buildings/sites and also the vehicle boxes.
• To assist in the provision of support to any retail functions of Housing Units at all times.
• To ensure that all goods are delivered in perfect condition and that all relevant company documents are completed in the correct way.
• Demonstrate a firm commitment to achieving and exceeding DC quality targets.
   

The role may develop in time to a Furniture Delivery Driver.  As our Furniture Delivery Driver you will be the final stage of the customer buying experience, which means the service you provide will be of the highest quality, ensuring that we meet our customer’s expectations every time.

If interested in this role, please email your CV and accompanying message to [email protected]

Contract:    Permanent

Hours:         Minimum of 40 hrs or 44 hrs per week, inc. weekends

So what are we looking for in our Furniture Delivery Driver:

• Health and safety awareness, including manual handling
• Physically fit and able to perform heavy lifting tasks
• Respectful, takes care of business vehicles, goods and customer property
• A positive attitude
• Excellent verbal and interpersonal skills
• Willingness to be flexible and to use your initiative

If interested in this role, please email your CV and accompanying message to [email protected]

Contract:      Permanent

Hours:           Minimum of 40 hrs per week

Day to day responsibilities

• Plan, co-ordinate and administer the product catalogue within an Ecommerce platform
• Work with web technologies and produce relevant copy and text for a wide range of products
• Ensure all on-site advertising, promotions and product merchandising is aligned with marketing campaigns
• Merchandise products to enhance customer experience and increase conversions
• Monitor where product images are missing, incorrect or lacking optimisation
• Identify ways to assist in improving conversion rates through persuasive content
• Support the buying and merchandising team on new online product creates, promotions and quarterly sales
• Support the E-Commerce Manager with ad hoc on-site projects and web developments
• Ensure work is completed in a timely manner, within deadlines, and to an excellent quality, through high attention to detail

Key Attributes

• A passion for online
• Strong written English and confident in writing product descriptions
• Microsoft 365 Office (Word, Excel, PowerPoint etc.)
• Keen eye for detail
• Organised with an ability to multitask on different projects
• Experience with Magento or similar (ideal but not essential)
• Basic Photoshop skills (ideal but not essential)

Behavioural Skills

• Excellent communication and interpersonal skills
• Enjoys working in a fast-paced environment
• Excellent time management and organization
• Ability to work independently and proactively
• Reacts positively to change
• Team player

If interested in this role, please email your CV and accompanying message to [email protected]

 Contract:    Permanent

Hours:    Minimum of 40 hrs per week on a rota basis, inc. weekends

Core duties
The following are specific responsibilities and contributions critical to the successful performance of the position:

Technical Knowledge / Skills

• Preparation of Management Accounts up to trial balance
• Sage payroll and pension administration
• VAT and other business reporting
• Purchase to pay processes and cash flow management
• Advanced Excel spreadsheet skills
• Experience working with MS NAV, Dynamics or Business Central useful but not essential

Personal Skills

• Team leadership or supervisory experience
• Ability to work to deadlines
• Outgoing positive personality
• Excellent communication skills
• A passion to provide fantastic support to the accounts team and the wider businesses management team

If interested in this role, please email your CV and accompanying message to [email protected]

Core duties
The following are specific responsibilities and contributions critical to the successful performance of the position:

• To show energy, commitment and enthusiasm in the role and lead by example
• To give support, training and guidance to the HUB team and Customer Service team
• Take a lead role in the development of key KPI’s and the delivery of these to the business
• To be proactive and organised in the development of the Customer Service team
• Work within the guidelines of the company’s terms and conditions of sale, ensuring guidelines are met
• To maintain strong and positive relationships with all departments around the business
• To hold monthly meetings with staff/1-2-1 reviews and to manage moral and discipline in line with policy
• Point of contact for escalation, telephone, email, letter and TFO relationship
• Management of current CRM system and telephone system, and the associated training
• Daily involvement with internet orders, and various social media channels
• To develop a product/supplier reporting package and share with the business monthly or on a request
• Build positive relationships with internal and external customers, suppliers and partners
• To make cost effective and commercial decisions using your own initiative and not to refer upwards
• Act in a proactive manner; and continue to question what is perceived to be the norm
• To ensure that delivery arrangements are made in a cost-effective manner
• To identify problems or weakness and offer sound sensible solutions
• To provide support to the management team in the absence of the Operations Manager
• Demonstrate a firm commitment to achieving and exceeding DC targets
• To ensure that the daily work plan is translated into actions
• To develop a reporting function for all of the DC operations
• Oversee the goods in administration team and assist with any related aspects
• Oversee the KPI’s for the DC and be proactive in improving the performance of the operation
• To ensure that the working environment is maintained and in a safe, clean state
• Demonstrate a positive and ‘can do’ attitude consistently
• Focus on the needs of our customers, both internal and external
• Treat work colleagues with respect
• Demonstrate a positive approach to any changes to your role or within the business
• Demonstrate good communication skills to both customers and work colleagues
• Complete all tasks in a timely and efficient manner
• Be enthusiastic to learn and to continually seek improvement in all aspects of your role
• Encourage and maintain safe working practices in line with current health & safety legislation
• Perform and conduct all necessary allied duties to ensure the smooth running of the department
• Undertake any duties that can be reasonably requested, offer flexibility and a willingness to change

If interested in this role, please email your CV and accompanying message to [email protected]

Contract:    Permanent

Hours:    Minimum of 40 hrs per week on a rota basis, inc. weekends

Contract:    Permanent

Hours:    Minimum of 34.25 hrs per week on a rota basis, inc. weekends.

Core Duties:

• Maximise departmental turnover by matching customer needs to the products and services we offer.
• Develop and update a good level of product knowledge so as to both assist customers and maximise sales potential.
• Complete all relevant sales documentation accurately and without error.
• Demonstrate an awareness of stock issues.
• Assist with the upkeep of the department (displays, ticketing, stock replenishment) so as to help maximise departmental turnover
• Approach/deal with customers in a friendly and professional manner so as to ascertain their needs.
• Provide outstanding levels of service to both internal and external customers.
• Develop a detailed understanding of our IT systems, utilising all relevant IT aides to help resolve any customer queries, thereby maximising the effectiveness of the systems.

If interested in this role, please email your CV and accompanying message to [email protected]

Contract:    Permanent

Hours:    Minimum of 22 hrs per week

Core Duties:

• Maximise departmental turnover by matching customer needs to the products and services we offer.
• Develop and update a good level of product knowledge so as to both assist customers and maximise sales potential.
• Complete all relevant sales documentation accurately and without error.
• Demonstrate an awareness of stock issues.
• Assist with the upkeep of the department (displays, ticketing, stock replenishment) so as to help maximise departmental turnover.
• Approach/deal with customers in a friendly and professional manner so as to ascertain their needs.
• Provide outstanding levels of service to both internal and external customers.
• Develop a detailed understanding of our IT systems, utilising all relevant IT aides to help resolve any customer queries, thereby maximising the effectiveness of the systems.

If interested in this role, please email your CV and accompanying message to [email protected]

Contract:    Permanent

Hours:         Minimum of 36 hours per week on a rota basis inc. weekends

Core Duties:

• Deal with customers in a friendly & professional manner at all times.
• Prepare and serve the highest standard of food for our customers.
• Clear and clean tables, as necessary.
• Deal effectively with customer issues.
• Demonstrate an awareness of the importance of hygiene in all that you do.
• Take mutual responsibility for general Health & Safety awareness.
• Maintain a clean working environment at all times.

If interested in this role, please email your CV and accompanying message to [email protected]

Contract:    Permanent

Hours:         Minimum of 18.5 hrs per week

Core Duties:

• Deal with customers in a friendly & professional manner at all times.
• Prepare and serve the highest standard of food for our customers.
• Clear and clean tables, as necessary.
• Deal effectively with customer issues.
• Demonstrate an awareness of the importance of hygiene in all that you do.
• Take mutual responsibility for general Health & Safety awareness.
• Maintain a clean working environment at all times.

If interested in this role, please email your CV and accompanying message to [email protected]

Contract: Permanent

Hours: Minimum of 40 hours per week, five days out of seven, on a rota basis including  weekends.

Core Duties:-

• Ensure that service is the primary focus when customers present
• To ensure that you have a full product knowledge of all menu items and           their service, to ensure excellent levels of customer satisfaction
• Set the highest standards of food preparation, presentation and service             for our customers
• Encourage and maintain safe working practices, in line with current basic food hygiene regulations
• Pay particular attention to quality processes, including stock control, wastage and portion control
• Be “hands on” and work alongside the team
• Plan and organise workloads for self and others (includes production of             rotas and approving holiday/lieu day requests and time sheets)
• Manage and motivate individuals and the team on a day to day basis
• Monitor the use of company procedures and take corrective action where necessary
• Demonstrate an appreciation of the benefits of effective training & development, including induction
• Deliver internal training and arrange external training as necessary

 If interested in this role, please email your CV and accompanying message to [email protected]

Contract:    Permanent

Hours:    Minimum of 40 hours per week, five days out of seven, on a rota basis including  weekends.

Core Duties:

• Ensure that service is the primary focus when customers present
• To ensure that you have a full product knowledge of all menu items and their service, to ensure excellent levels of customer satisfaction
• Set the highest standards of food preparation, presentation and service for our customers
• Encourage and maintain safe working practices, in line with current basic food hygiene regulations
• Pay particular attention to quality processes, including stock control, wastage and portion control
• Be “hands on” and work alongside the team
• Plan and organise workloads for self and others (includes production of rotas and approving holiday/lieu day requests and time sheets)
• Manage and motivate individuals and the team on a day to day basis
• Monitor the use of company procedures and take corrective action where necessary
• Demonstrate an appreciation of the benefits of effective training & development, including induction
• Deliver internal training and arrange external training as necessary

If interested in this role, please email your CV and accompanying message to [email protected]

Contract:    Permanent

Hours:    Minimum of 40 hours per week, on a rota basis including  weekends.

Core Duties:

• Prepare all food to the highest standards in accordance with company specifications, paying particular attention to food hygiene
• Ensure that food rotation is maintained to minimise wastage
• Demonstrate an ability to control stock levels keeping within restaurant budgets
• Demonstrate the ability to work on own initiative and as part of an effective team
• Demonstrate good communication skills, ensuring that other team members receive all relevant information as necessary
• Demonstrate a willingness to pass on skills to others as appropriate    
• Show commitment and energy in the role

If interested in this role, please email your CV and accompanying message to [email protected]

 Contract:    Permanent

 Hours:    Minimum of 22 hrs per week including weekend

 Core Duties:

• Process customer payments for goods (including dealing with account customers, refunds and checking for possible fraud).
• Liaise via the Till Supervisor with Cash Office regarding any discrepancies which have been brought to your attention.

 Customer Service:

• Be approachable, friendly, polite and professional at all times.
• Deal effectively with customer issues face to face and over the phone.
• Communicate with customers taking the opportunity to promote our Company values through your behaviour.
• Demonstrate an awareness of the build up of customer queues by tannoying for assistance whenever necessary without prompting.

If interested in this role, please email your CV and accompanying message to [email protected]

    Contract:    Permanent

    Hours:    Minimum of 40 hrs per week on a rota basis, inc. weekends.

    Core Duties:

• Support and assist the Department Manager in all of the following, especially in their absence.
• Drive sales performance and motivate sales staff on a daily basis on the floor, with particular emphasis at key trading times.
• Ensure that customer service excellence is the primary focus at all times.
• Particular emphasis on:  

• • Customer focus.
  • Meet and Greet.
  • Ensuring we find out and meet the needs of our customers at all times.

• Encourage team members to maximise selling opportunities through customer interaction and upselling.
• Take personal responsibility for dealing with customer complaints and management requests in a timely manner.
• Demonstrate an awareness of and positive attitude to internal as well as external customers.
• Plan and organise workloads and rotas for self and others.
• Encourage a proactive approach to excellent housekeeping and display standards, with an emphasis on creativity and visual treatment of products and display.

    People Skills:

• Manage and motivate individuals and the team on a day by day basis. Lead from the front with a positive, can-do attitude.
• Demonstrate excellent communication skills, ensuring that every team member receives all relevant information on time and has an opportunity to give feedback on a regular basis.
• Promote the benefits of effect training and development, including induction.
• Promote and encourage a good team spirit at all times.

If interested in this role, please email your CV and accompanying message to [email protected]

Contract:    Temporary

Hours:    Varying, includes weekends.

Core Duties:

• Maximise departmental turnover by matching customer needs to the products and services we offer.
• Develop and update a good level of product knowledge so as to both assist customers and maximise sales potential.
• Complete all relevant sales documentation accurately and without error.
  Demonstrate an awareness of stock issues.
• Assist with the upkeep of the department (displays, ticketing, stock replenishment) so as to help maximise departmental turnover.
• Approach/deal with customers in a friendly and professional manner so as to ascertain their needs.
• Provide outstanding levels of service to both internal and external customers.
• Develop a detailed understanding of our IT systems, utilising all relevant IT aides to help resolve any customer queries thereby maximising the effectiveness of the systems.

If interested in this role, please email your CV and accompanying message to [email protected]

Contract:    Permanent

Hours:    Minimum of 34.25 hours per week on a rota basis including weekends

Core Duties:

• Deal with customers in a friendly & professional manner at all times.
• Prepare and serve the highest standard of food for our customers.
• Clear and clean tables, as necessary.
• Deal effectively with customer issues.
• Demonstrate an awareness of the importance of hygiene in all that you do.
• Take mutual responsibility for general Health & Safety awareness.    
• Maintain a clean working environment at all times.

If interested in this role, please email your CV and accompanying message to [email protected]

Contract:    Permanent

Hours:    Minimum of 37.5 hours per week on a rota basis including weekends.

Core Duties:

• Deliver an exceptional experience for customers at all times through the delivery of the company's sales and service stratergies.
• Own and monitor the sales and service results and deliver appropriate action to improve performance.
• Drive sales at every opportunity and ensure every sale is maximised through link and add-on selling.
• Create a culture of exceptional customer service at all times in all situations.
• Provide outstanding leadership for the team, setting clear direction and providing regular feedback.
• Ensure that only all new starters are inducted into the department so that all members of the team deliver the competencies required of the role, project the right image and can deliver Housing Units high level of customer service
• Deliver an exceptional shopping environment at all times the store is open and merchandise the store to maximise sales potential, particularly through key selling locations
• Manage and motivate individuals and the team on a day by day basis. Lead from the front with a positive, can-do attitude.
• Demonstrate excellent communication skills, ensuring that every team member receives all relevant information on time and has an opportunity to give feedback on a regular basis.
• Deliver weekly sales coaching and training.

If interested in this role, please email your CV and accompanying message to [email protected]

Contract:    Permanent

Hours:    Minimum of 37.5 hours per week, Monday to Friday.

Core Duties:

• Purchase order replenishment
• Purchase order generation
• Stock item maintenance
• Price maintenance
• Product creation & distribution
• Creation of specification sheets
• Ticket creation
• Maintain supplier records - both system base and paper based
• Purchase order chasing and acknowledgments 
• Contacting Suppliers
• Contacting Customers
• Purchase order amendments
• Product/lead time updates
• Communicate with Sales Floor/Buyers
• Liaise with the Ecommerce team regarding product and price changes

If interested in this role, please email your CV and accompanying message to [email protected]

Contract:    Permanent

Hours:    Minimum of 18.75 hours per week on a rota basis including weekends (mainly afternoons 1.00 pm – 5.00 pm)

Core Duties:

• To clean all designated areas in a thorough, efficient manner.
• To work to a time scale before the Stores open.
• To provide customers and staff with a clean environment
• To have an awareness of stock and the tools of the job.
• To have a working knowledge of the safety of all materials used.
• To be aware of all hazards to themselves and others.
• Always leave relevant safety signs at areas that have just been cleaned.

If interested in this role, please email your CV and accompanying message to [email protected]