What if I want to use my own fitter, can I still book an estimator visit?
If you feel confident you have a Fitter that can undertake the work, we will happily call and measure your home and when you place your order we will provide your Fitter with our plans.
Can you move furniture?
For a small charge per room, the Fitting team will move the furniture and replace it after the installation of the floor covering. We just ask you to move your breakables.
Can you uplift old floor coverings and dipose of them?
We can uplift and dispose or simply uplift only, however there will be an optional charge applicable per square metre for this service.
What is the waiting period for a home visit?
Our Estimator will normally be able to visit your home within a few of days of you booking the appointment. Please note home visits can be arranged 7 days a week, subject to availability.
How long will it take to supply the Flooring and its related accessories?
We can supply most products within 7-10 working days, however with some products it will depend on whether they are in stock with our suppliers. Please ask a member of our staff on lead times.
How soon should I have the flooring fitted after my decoration has been completed?
We recommend that you leave the decorating for a week, before the fitting, for the paintwork to harden and dry.